Join us for the training seminar “Dealing with Difficult People” (Dinner included!)
5:30-6:00 pm – Networking and Dinner
6:00-7:30 pm – Training Seminar
7:30-8:00 pm – Questions and Answers
Training Seminar Description:
We all know people in our professional and personal lives that can make our existence a living hell. In many cases, they are unavoidable; they can be employees or superiors, teammates or antagonists, or sometimes family or friends. No matter how they are connected to you, you have to deal with them. This training explores some of the most common personality and communication based conflict types, and provides strategies to mitigate uncomfortable situations.
About our trainer, Jay Johnson, Partner at Coeus Creative Group:
Jay Johnson is a nationally renowned speaker specializing in communication and leadership development. Using a unique perspective of behavioral intelligence, he has had the opportunity to work with top organizations such as Ford Motor Company, Kentucky Fried Chicken, State Farm, United Way, Consumers Energy, UM Health Systems, Crain Communications, and AmeriCorps. From keynotes to workshops, Jay has traveled the globe developing talent, from entry-level employees to executive management. Jay is a designated Master Trainer through the Association for Talent Development (ATD) and is a two time Excellence in Training Award recipient from the National Association of Professional Communication Consultants. In 2017, he was named “Top Trainer” by the ATD Detroit Chapter. Jay is a Lecturer at Wayne State University and holds a Master’s in Communications. He has a devotion to teaching and learning and is passionate about empowering people to solve problems and reach peak performance in work and in life.